Last updated: [DATE]

This service is provided by Smart Cube and is intended for use as is. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the Cubii application ("App"). By using our service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Definitions

Account: A unique account created for you to access the Service or parts of the Service.
Application: The Cubii mobile app provided by Smart Cube.
Company: Smart Cube, referred to as “We,” “Us,” or “Our” in this policy.
Cookies: Small files placed on your device that track your activities on our App.
Personal Data: Any information relating to an identified or identifiable individual.
Service: The Cubii mobile application and related services provided by Smart Cube.
Service Provider: Third-party companies or individuals employed to facilitate or provide the Service on behalf of the Company.
Usage Data: Data automatically collected from the Service infrastructure, or the device used to access the Service (e.g., duration of visit, IP address).
You: The individual using the App or accessing the Service.

2. Information we collect

2.1 Personal Data

When using our App, we may ask you to provide certain personally identifiable information to set up an account or improve the Service. The information collected may include:

Name and surname
Email address
Phone number
Building details (e.g., school, hospital, residential apartment)
Role (e.g., user, resident, building manager, administrator)
Picture (if uploaded with a ticket)

2.2 Usage Data

Usage Data is collected automatically and may include:

Your device’s IP address, browser type, and version
The pages you visit within the App
Time and date of your visit, duration, and other diagnostic data
Mobile device details such as device ID, operating system, and mobile browser type

2.3 Location Data

We may collect and store information about your location with your permission. This allows us to provide features such as ticket management for specific building areas. You can enable or disable location services at any time via your device settings.

3. Legal Basis for Processing Personal Data

We process your personal data based on one or more of the following legal bases:

Your consent: When you provide consent to process your data (e.g., opting in to receive marketing).
Performance of a contract: When processing is necessary for the performance of a contract with you (e.g., providing services).
Compliance with legal obligations: When we are required by law to process your data.
Legitimate interests: When we have a legitimate interest that is not overridden by your data protection interests or fundamental rights (e.g., improving our services).

4. How We Use Your Data

We use your data to:

Provide and maintain the Service: This includes using your data to manage building alerts (such as leak detection) and ticket management within the app.
Manage your Account: Your account data is used to manage access to different functionalities based on your role (e.g., user or manager).
Contact you: We may use your contact details to communicate about updates, security issues, and customer support.
Enhance your experience: Data analysis helps us understand how the App is used, and we may use this information to improve the App’s functionality or add new features.
Forward tickets and alerts: Building managers and service providers may access ticket data (including images and descriptions) to address reported issues.
Business-related purposes: We may use your data during business transactions like mergers, acquisitions, or similar events.
Legal obligations: We may share your information to comply with legal requirements.

5. Data Sharing and Disclosure

We may share your personal data in the following circumstances:

With service providers: For purposes such as data hosting, analytics, and payment processing.
With building managers or service providers: To handle and resolve tickets related to building management.
Business transfers: Your data may be transferred in case of business mergers or acquisitions.
For legal reasons: We may disclose your data when required to comply with legal obligations or protect the safety of users.
With your consent: We will share your data with third parties when you have provided explicit consent.

6. Data Transfers

Your information may be transferred and stored on servers located outside your jurisdiction. If your data is transferred outside the European Economic Area (EEA) or other regions with data protection laws, we ensure that appropriate safeguards, such as Standard Contractual Clauses, are in place to protect your data.

7. User Rights

You have the following rights concerning your data:

Right of access: You can access your personal data through your account settings or by contacting us.
Right to correction: You can update or correct your personal data through your account settings.
Right to deletion: You can request the deletion of your personal data by contacting us.
Right to object: You can object to the processing of your data under certain circumstances, such as for direct marketing purposes.
Right to data portability: You can request the transfer of your data to another service provider.
Right to withdraw consent: If we rely on consent to process your data, you may withdraw your consent at any time.
Right to non-discrimination: Under the CCPA, you will not be discriminated against for exercising any of your rights.

To exercise any of these rights, please contact us at [Contact Information]. We will verify your identity before processing your request.

8. Cookies and Tracking

We use Cookies to enhance your experience by remembering your preferences and analyzing how you use the App. You may choose to refuse Cookies by adjusting your browser settings. Third-party services, such as Google Analytics, may also use Cookies to collect and analyze Usage Data.

9. Data Retention

We retain your Personal Data for as long as necessary to fulfill the purposes outlined in this policy. Usage Data is generally retained for a shorter period unless required for security or legal purposes.

10. Data Breach Notification

In the event of a data breach that may affect your Personal Data, we will notify you as required by applicable law and take all reasonable steps to mitigate any potential harm.

11. Children’s Privacy

The App is not intended for users under the age of 13. We do not knowingly collect Personal Data from children under 13 without parental consent. If we become aware of such data, we will delete it.

12. Changes to this Privacy Policy

We may update this policy from time to time. Changes will be posted within the App, and we will notify you via email or App notifications. Continued use of the App after changes are posted indicates acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

By visiting this page on our website: [Website URL]
By sending us an email: [Email Address]
By mailing us at: [Company's Physical Address]